Shipping policy

Shipping Policy

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • Orders placed after [cutoff time, e.g., 2:00 PM PST] will be processed the next business day.
  • Processing times may be extended during high-demand periods.

2. Shipping Options & Rates

We currently offer the following shipping methods within the United States:

  • Standard Shipping: $9.95
  • Expedited Shipping: $15.00

Shipping rates are calculated at checkout and are subject to change.

3. Delivery Timeframes

  • Delivery times vary depending on your location and selected shipping method.
  • We do not guarantee delivery dates, as shipping times may be affected by carrier delays or external factors.

4. Local Pickup Option

We offer a local pickup option for customers who prefer to collect their orders.

  • Pickup location details will be provided after order confirmation.
  • You will receive a notification when your order is ready for pickup.
  • Please bring your order confirmation email when picking up your order.

5. Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Tracking updates may take up to 24–48 hours to appear.

6. Shipping Carriers

We use trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on your order and location.

7. Incorrect Address

  • Customers are responsible for entering the correct shipping address.
  • Orders returned due to incorrect information may require additional shipping fees.

8. Delays, Lost, or Damaged Packages

Bayside Difference is not responsible for delays caused by shipping carriers or external conditions. However:

  • If your package is lost or delayed, contact us and we will assist.
  • If your item arrives damaged, contact us within 48 hours with photos.

9. Contact Information

For any questions about shipping or pickup:

Email: info@astsportswear.com
Website: BaysideDifference.com